More than ten thousand people were told to leave their homes after an unexploded ordnance was discovered buried in the back garden of a house in Keyham.
Residents were advised to go to rest centres which Livewell Southwest was instrumental in setting up during the Keyham major incident. The first was the Beacon Centre in North Prospect. The second was at the Life Centre in Central Park.
Teams from Livewell Southwest worked with partners such as Plymouth City Council and Plymouth Community Homes to establish and manage these rest centres.
They were staffed by teams from across Livewell Southwest, including Registered Community Nurses, Mental Health Nurses and Wellbeing Practitioners. Many worked extra hours to support during the Keyham Major Incident.
Kelly Hollingworth, Community Mental Health Support Worker said:
“There has definitely been a lot of emotional distress and it has brought up some difficult memories for people in Keyham. It just goes to show what community is. Everyone can pull together when they’re needed and support each other, no matter what.”
Natalie Marks, Community Registered Nurse in the Urgent Care Nursing Service said:
“The response from all the different organisations has been amazing in such a short space of time.”
Lisa Matthews, Community Care Worker said:
“There has been a lot of heightened anxiety. I sat with someone for five hours who needed a lot of reassurance that things were going to be ok. It has been phenomenal seeing how everyone has mucked in, with services from across the city pulling together to support people who need our help.”
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Cath Bassett, Community Care Worker said:
“It felt surreal guiding people into the Life Centre showing people what was available. Teams have really looked after each other.”
Mandy Chapman, Advanced Health Improvement Practitioner with the Wellbeing Team said:
“I was so impressed at the speed at what has been organised for people here at the Life Centre from medical care and housing advice to catering and crèche facilities. It is so good to see how the city has come together at at time like this.”
Sophie Ineson, Student Social Worker with Adult Social Care said:
“I never imagined I would be in a situation like this on my placement. The response has been incredible. I was particularly impressed seeing how housing was sorted for people so quickly.”
Kelley Henn, Health Improvement Practitioner with the Wellbeing Team said:
“All the different agencies have really excelled themselves working together. I am really proud to be here as part of the team.”
Simone said:
“It was lovely to represent Livewell Southwest and provide a service to the community in the hour of need.”
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Chief Executive Officer Michelle Thomas said:
“I want to thank everyone involved during last week’s major incident. The evacuation of residents was the largest that the city has seen in peace time, with Livewell Southwest holding an important role in the response.
“As an organisation, we had fantastic representation in the response cells and at the rest centres. Community teams quickly identified those affected by the displacement and could plan for the continuation of their care.
“Within hours of the Keyham major incident being declared, our teams had put a rota in place to provide immediate nursing, social care, and mental health support to the rest centres. While our teams provided crucial professional input at the centres, they also provided a listening ear to those that needed one.
“The rest centres were a real hive of activity at their peak times and welcomed hundreds of residents through their doors. I have had many people come to me to commend staff for their positivity, can-do attitude and for their many acts of kindness.
“Our teams make me proud to lead an organisation full of professionalism and compassion.”
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