A brand new, Plymouth CCTV control centre with fully upgraded technology is now keeping a watchful eye on Plymouth’s streets and road network.
Operating 24 hours a day, 365 days a year, the new centre monitors 356 cameras across Plymouth, covering its key transport routes, car parks, district shopping centres and city centre pedestrian areas.

It replaces ageing facilities previously located in the Council House and brings together teams from across the council, including Plymouth CCTV operators, urban traffic control officers and staff from highways maintenance contractor South West Highways in a more modern, collaborative working space.
It also includes a dedicated room for the police, where they can monitor and review footage without having to interrupt day-to-day operations.
With 57 high-definition screens (which can also provide multiple split-screens), staff can now display images from at least three times as many locations as before, at a much higher resolution.

Direct links to enforcement colleagues, the police and Plymouth Against Retail Crime (PARC) mean the CCTV and Urban Traffic Control teams can now work more closely together to monitor sites and respond to any issues, from medical incidents or anti-social behaviour to traffic collisions or road flooding.
The centre is also fully connected to the emergency help points in and around the city centre, Barbican and Mutley.

Dated computer equipment and systems have been replaced, with improved traffic control software and better connectivity to signalised junctions, so engineers can adapt timings in response to problems on the city’s roads.
Systems also draw in traffic data from the council’s public transport and events teams as well as the emergency services and the Tamar Bridge and will soon also include occupancy data from the city’s car parks.
Engineers are also developing journey time monitoring, which will help to identify congestion hotspots, improve signal timing efficiency and inform future traffic management strategies (for example in managing events, such as Plymouth Argyle home matches). It will also enable teams to better manage traffic flow and provide priority where necessary, for example to improve bus service reliability.
Data from the city’s weather forecasting stations is also collated at the centre to plan winter road gritting and emissions monitoring from air quality sensors at designated sites such as Mutley Plain now means traffic control staff can respond to immediate air quality deterioration, for example by releasing queuing vehicles.
The new centre was made possible thanks to funding secured from the Department for Transport’s Transforming Cities Fund.





