
South Western Ambulance Service NHS Foundation Trust (SWASFT) is looking for new volunteers in Plymouth to support their teams at Derriford Hospital.
The ambulance service is currently recruiting for a new volunteering experience, for a ‘HALO Helping Hand’, a unique and rewarding position designed to assist the Hospital Ambulance Liaison Officer (HALO) based at the hospital. The role offers a flexible volunteering opportunity without fixed times, ensuring volunteers can support around other commitments.
HALO Helping Hands volunteers play a crucial role in ensuring the smooth transition of patients from the ambulance service to the hospital. This position is key for supporting the operational efficiency of services and directly supports people without needing to be patient-facing.
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Responsibilities include engaging with patients, supporting ambulance crews, and supporting the duty HALO with capturing and inputting data, to the service’s Emergency Operations Centre.
This role offers an opportunity to make a tangible difference in the local community. Volunteers will receive comprehensive training, equipping them with valuable social and administrative skills. Additionally, this experience provides a chance to meet new people, learn new skills, and be part of a supportive and dynamic team to ensure an excellent patient experience is delivered.
SWASFT is looking for enthusiastic and committed individuals who are willing to volunteer their time and energy to support this initiative. While the role does not involve direct clinical care, it requires a compassionate approach and excellent communication skills to ensure the best possible experience for everyone involved.
The South Western Ambulance Service proudly holds Investing in Volunteers accreditation, demonstrating their ability to provide the UK’s quality standard for volunteer management, through its a well-led, dedicated Volunteering and Community Services Department, which fully integrates volunteering within the Trust.
More details about other volunteering opportunities available with the SWASFT can be found at www.swasft-joinus.co.uk/volunteers.
Anyone interested in supporting the new volunteering opportunity, or another opportunity offered, apply through the Trust’s website, www.swasft-joinus.co.uk/ vacancies.




